PHA-Adult Medicine

Pandemic Effect

Please listen carefully to prompts when you call the office. We ask for your patience as we go through adjustment caused by COVID19 pandemic. Not only has the pandemic caused staff shortages but it also resulted in increased volume of calls and administrative workload beyond what we normally service pre-pandemic. We also do not see patients in-person as often and continue to serve via telemedicine. We urge you to use our Patient Portal.

Call Us First

We have SAME DAY appointments, Urgent Care appointment. As your medical home, we know you. Instead of going to ER for non-emergency medical issues or going to specialist, Call Us First to evaluate you situation. You can call or use the Patient Portal. Patient Portal is not be used on nonbusiness hours for urgent medical issues. 

Medication Refills

It is very important to ensure that you have adequate supply of your long-term medications for conditions such as diabetes, high blood pressure, heart disease, asthma, seizures and blood thinners.

1. Please contact the office 1 week before completion of your final refill. Press option 1.

2. Call  us before the weekend or holidays when office might be closed.

3. You can also have your pharmacy contact our office.

4. Use the patient portal for faster response. Avoid telephone calls and phone prompts.

5. Set reminders on your phones to let you know when refills are due.

Patient Portal

We encourage all of our patients with the capability to get their Patient Portal Account. This allows 24/7 access to medical records. You can also request refills, gets lab results, request appointments, seek medical advice and request referrals without the hassle of a phone call or waiting on hold. All you need is email account and a smartphone or computer.  You can use your smart phone to download or Healow app.